Meet Marco. He’s the first employee you’ll hire at Isla — and the last hire you’ll ever stress about.
Lucia and Sophie come with him.
You’re fielding guest messages at midnight. Chasing maintenance follow-ups. Trying to keep everyone informed while running five things at once. The to-do list keeps growing and the things you actually love — the properties, the guests, the experience — keep getting pushed to the bottom.
Isla gives you back the part you actually signed up for.
Your right-hand man. Marco runs the operational side of your business — turnovers, maintenance, supplier coordination, daily briefings. He lives in WhatsApp, so there’s no new software to learn. Just a direct line to your ops manager, available any time.
Your documents, your property details, your guest history, your vendor contacts, the way you like things done. Not stored. Understood. No more hunting. No more guessing. Everything accessible in an instant — all from WhatsApp.
Your employees come pre-trained with most standard operational workflows. And your Isla Human Host will work with you to train them on anything else.
Let’s be upfront: Marco, Lucia, and Sophie are AI. Trained, configured, and guided by a real Isla Host who knows hospitality. You get a team that never sleeps — backed by a human who makes sure they get it right.
Whether you’re a property manager, concierge agency, or both - Isla adapts to the way you work, not the other way around.
Pricing that scales with your business.
A real person who onboards all your property information, trains your staff, and stays with you to make sure everything runs smoothly.
Lucia on WhatsApp, handling guest questions and requests around the clock - no gaps, no out-of-office.
Marco manages turnovers, briefings, schedules, and day-to-day coordination - so you don’t have to.
Sophie handles listings, social content, review responses, and brand consistency across every channel.
A full property management system if you don’t already have one. Bookings, turnovers, cleaning schedules, property details, expenses, and reporting - all in one place. Already have a PMS? Isla integrates with it.
Everything your team knows lives in one place - company knowledge, property details, guest preferences, supplier contacts, and local destination intel. It only grows over time. Nothing gets forgotten.
Everything runs through WhatsApp - the app your guests and team already use. No new software to download, no logins to manage. Separate numbers for guests and operations, always on.
A Data Processing Agreement is included with every account. Your data is encrypted, isolated to your account, and never used for model training. Guest consent is collected at intake, and the right to deletion is always honoured.
Setup fee covers onboarding, configuration, and getting your team up to speed. After that, the monthly fee is all-in — your full team, no surprises.
We were drowning in the day-to-day. Now Marco handles the coordination, the briefings, the follow-ups — all the things that kept pulling us away from the work we actually love. It genuinely feels like we hired a team.
Book a short demo. We’ll walk you through the team, understand your business, and have everyone ready to start within the week.
You are the data controller. Isla is the processor. A Data Processing Agreement is provided with every account. All data is encrypted in transit and at rest, fully isolated to your account, and never used for model training or shared with third parties. Guest consent is collected at intake, and the right to deletion is always honoured.