Meet Marco. He's the first person you'll hire at Isla — and the last hire you'll ever stress about.
Lucia and Sophie come with him.
You're fielding guest messages at midnight. Chasing maintenance follow-ups. Trying to keep everyone informed while running five things at once. The to-do list keeps growing and the things you actually love — the properties, the guests, the experience — keep getting pushed to the bottom.
Isla gives you back the part you actually signed up for.
Your right-hand man. Marco runs the operational side of your business — turnovers, maintenance, supplier coordination, daily briefings. He makes sure everything runs whether you're watching or not, and he sets himself up from day one.
Lucia looks after your guests around the clock. Every question, every late-night request, every message that arrives while you're trying to sleep. She answers warmly, accurately, and immediately — because she knows your properties inside out.
Most operators know their properties are special — they just never find the time to show it. The social posts didn't go up. The newsletter stopped. The reviews are still unanswered. Sophie fixes that, quietly and consistently, in the background.
Each one has a role, a name, and a clear domain. Together, they run the parts of your business that shouldn't need you.
Marco doesn't sleep. Lucia doesn't take weekends. Sophie's already drafted next week's content. They're always on — not because they have to be, but because that's just who they are.
We don't charge per seat or per feature. You hire a team, you pay for the team.
The setup fee covers onboarding, configuration, and making sure Marco knows your operation inside out before he starts. After that, the monthly fee is all in — your full team, no surprises.
And your team only gets better from here. Sharper with every conversation, every booking, every season. There's no ceiling.
We were drowning in the day-to-day. Now Marco handles the coordination, the briefings, the follow-ups — all the things that kept pulling us away from the work we actually love. It genuinely feels like we hired someone.
Book a short demo. We'll walk you through the team, understand your business, and have everyone ready to start within the week.